Terms of Service
Last updated 20 August 2026
These terms govern your use of the Kind Machines website and our software. We have kept them as plain as we can, and given each section a summary.
Every section has a short summary from our robot. The summary is here to help you understand it quickly, but the full text of each section is what actually applies.
1. These terms and your agreement
These Terms of Service ("Terms") govern your use of the Kind Machines website and our software products, including Braidsheet and VulkanMM (together, the "Services"). By accessing or using the Services, you agree to these Terms. If you do not agree, please do not use the Services. Some products may have additional terms, which apply alongside these.
Using our site or apps means you accept these rules. If you do not, please do not use them.
2. Who can use Kind Machines
You must be at least 16 years old, or the age of majority where you live, to use the Services. If you create an account, you are responsible for keeping your login details secure and for activity that happens under your account. Please tell us promptly if you suspect unauthorised use.
Be old enough to agree to this, and look after your own login.
3. Your licence to use the software
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the Services for your own lawful purposes. You may not copy, resell, sublicense, reverse engineer, or attempt to extract the source code of our software, except to the extent the law expressly permits.
You can use our software for your own legitimate purposes. You cannot resell it, take it apart, or pass it off as yours.
4. Acceptable use
You agree not to use the Services to break the law, infringe others' rights, distribute malware, attempt to gain unauthorised access to systems or data, disrupt or overload the Services, or misuse them in any way that harms us or others. We may investigate and take action, including suspending access, where we reasonably believe these Terms have been breached.
Do not use our tools for anything illegal, harmful, or abusive. If you do, we can cut off access.
5. Your content and your data
You keep ownership of the content and data you create with the Services. We do not claim any ownership of it. Our products are designed to be local-first and to let you export your data at any time in an open format, with no lock-in. Where you choose to share content with us or with another user, for example over a VulkanMM bridge or by sending us a file, you grant us or that user only the limited permissions needed to provide the feature you have used.
Your work is yours. We do not own it, we do not lock it in, and you can export it anytime. We only ever touch it to do the thing you asked for.
6. Our intellectual property
The Services, including our software, designs, logos, brand, and content, but not your content, are owned by Kind Machines or our licensors and are protected by intellectual property laws. These Terms do not transfer any of our intellectual property to you beyond the licence set out above.
Our software, brand, and design are ours. Using the product does not make them yours.
7. Paid plans, billing and refunds
Some Services or features are free; others are paid or offered as a subscription. Where you buy a paid plan, you agree to the prices and billing terms shown at the point of purchase. Subscriptions renew automatically unless cancelled before the renewal date, and you can cancel at any time to stop future charges. Except where required by law, payments are non-refundable. We may change our prices, giving reasonable notice for existing subscriptions.
Some tools cost money. Subscriptions auto-renew until you cancel, and you can cancel anytime. We will give notice before changing prices.
8. Third-party services
The Services may integrate with or rely on third-party services, for example transport, hosting, or AI clients. We are not responsible for third-party services, and your use of them may be subject to their own terms.
We use some outside services to run. They have their own terms, and we cannot answer for them.
9. Early-access and beta software
Some Services are provided as early-access, beta, or preview versions. These are still in development, may change or be withdrawn, and may contain errors. They are provided "as is", and we recommend you keep your own backups of important data.
Early versions are works in progress. They might break or change. Keep backups of anything important.
10. Disclaimers
The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure. Nothing in these Terms limits any rights you have as a consumer that cannot be excluded by law.
We build carefully, but we cannot promise the software is perfect or never goes down. Your legal consumer rights still stand.
11. Limitation of liability
To the fullest extent permitted by law, Kind Machines will not be liable for any indirect, incidental, special, or consequential losses, or for loss of profits, data, or goodwill, arising from your use of the Services. Our total liability to you for any claim relating to the Services will not exceed the greater of the amount you paid us for the Services in the twelve months before the claim, or one hundred pounds. Nothing in these Terms excludes liability that cannot be excluded by law, such as for death or personal injury caused by negligence, or for fraud.
If something goes wrong, our liability is capped and we are not on the hook for knock-on losses. We cannot sign away the things the law will not let us.
12. Indemnity
You agree to indemnify and hold Kind Machines harmless from claims, losses, and costs arising from your misuse of the Services or your breach of these Terms, to the extent permitted by law.
If you misuse the tools and it lands us in trouble, that is on you, not us.
13. Suspension and termination
You can stop using the Services at any time. We may suspend or end your access if you breach these Terms, if required by law, or if we discontinue a Service, giving reasonable notice where we can. On termination, the licence granted to you ends, but your right to export your own data, as described above, continues to apply for a reasonable period.
You can leave anytime. We can suspend access if you break the rules or we retire a tool, but you will still be able to get your data out.
14. Changes to the Services and these Terms
We may update the Services and these Terms from time to time. When we make material changes to these Terms, we will update the date at the top and, where appropriate, notify you. Continuing to use the Services after changes take effect means you accept the updated Terms.
We may update the product and these terms. Keep using it after a change and that counts as agreeing.
15. Governing law and disputes
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where mandatory local consumer law gives you the right to bring proceedings elsewhere. We would always prefer to resolve any issue directly, so please contact us first.
English law applies, and we would much rather sort any problem out over email before anything formal.
16. Contact us
Questions about these Terms? Contact us at jamie.delgrosso@gravitasengland.com.
Not sure about something here? Just ask.